Returns & Refunds

KOZAKH will gladly accept merchandise exchanges and returns within 7 days of you receiving your items (excluding Custom orders and Sale Items). Items must be shipped within those 7 days. We are glad to offer you a credit, refund, or exchange of equal value, excluding all shipping costs. The items must be returned in the same condition you received it in, without wear or damage, along with the packaging slip & in its original packaging.


Please start Return and Refund process by filling the information needed, including invoice number.


Have more questions? Please contact us by email –


Thank You!